Returns & Exchanges

Due to the consumable nature of our boba-inspired supplements, we prioritize food safety and quality control above all else. While we cannot accept returns on opened products, we are committed to ensuring you find a flavor you love through our satisfaction guarantee.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unopened, in original packaging, and within 30 days of delivery to qualify for a full refund.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and photos of the sealed product to initiate the request.

• 3.
  Ship Item Back

  Once approved, use the provided prepaid shipping label to send the items back to our quality control center.

• 4.
  Receive Refund

  After our warehouse inspects the returned goods, your original payment method will be credited within 5-7 business days.